{"id":58640,"date":"2021-02-19T00:00:00","date_gmt":"2021-02-18T23:00:00","guid":{"rendered":"https:\/\/llyc.global\/2021\/02\/18\/como-antecipar-riscos-de-reputacao-combinando-inteligencia-humana-e-artificial-ai\/"},"modified":"2023-10-30T07:27:59","modified_gmt":"2023-10-30T06:27:59","slug":"como-antecipar-riscos-de-reputacao-combinando-inteligencia-humana-e-artificial-ai","status":"publish","type":"post","link":"https:\/\/llyc.global\/pt-pt\/ideas\/como-antecipar-riscos-de-reputacao-combinando-inteligencia-humana-e-artificial-ai\/","title":{"rendered":"COMO ANTECIPAR RISCOS DE REPUTA\u00c7\u00c3O, COMBINANDO INTELIG\u00caNCIA HUMANA E ARTIFICIAL (AI)"},"content":{"rendered":"<p>[et_pb_section bb_built=&#8221;1&#8243; inner_width=&#8221;auto&#8221; inner_max_width=&#8221;none&#8221;][et_pb_row][et_pb_column type=&#8221;4_4&#8243; custom_padding__hover=&#8221;|||&#8221; custom_padding=&#8221;|||&#8221;][et_pb_image _builder_version=&#8221;4.4.8&#8243; box_shadow_horizontal_tablet=&#8221;0px&#8221; 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header_5_text_shadow_vertical_length=&#8221;header_5_text_shadow_style,%91object Object%93&#8243; header_5_text_shadow_vertical_length_tablet=&#8221;0px&#8221; header_5_text_shadow_blur_strength=&#8221;header_5_text_shadow_style,%91object Object%93&#8243; header_5_text_shadow_blur_strength_tablet=&#8221;1px&#8221; header_6_text_shadow_horizontal_length=&#8221;header_6_text_shadow_style,%91object Object%93&#8243; header_6_text_shadow_horizontal_length_tablet=&#8221;0px&#8221; header_6_text_shadow_vertical_length=&#8221;header_6_text_shadow_style,%91object Object%93&#8243; header_6_text_shadow_vertical_length_tablet=&#8221;0px&#8221; header_6_text_shadow_blur_strength=&#8221;header_6_text_shadow_style,%91object Object%93&#8243; header_6_text_shadow_blur_strength_tablet=&#8221;1px&#8221; box_shadow_horizontal_tablet=&#8221;0px&#8221; box_shadow_vertical_tablet=&#8221;0px&#8221; box_shadow_blur_tablet=&#8221;40px&#8221; box_shadow_spread_tablet=&#8221;0px&#8221; vertical_offset_tablet=&#8221;0&#8243; horizontal_offset_tablet=&#8221;0&#8243; z_index_tablet=&#8221;0&#8243;]<\/p>\n<p>A resili\u00eancia da reputa\u00e7\u00e3o tornou-se, de facto, uma vari\u00e1vel fundamental para a continuidade e sustentabilidade dos neg\u00f3cios. O risco reputacional continua, no entanto, a ser uma <strong>realidade complexa<\/strong> para muitos gestores, que reconhecem o crescente impacto tang\u00edvel que tem, n\u00e3o sabendo, no entanto, como gerir a natureza intang\u00edvel deste risco.<\/p>\n<p>No mais recente inqu\u00e9rito da Aon sobre riscos globais de gest\u00e3o, os \u00abdanos \u00e0 reputa\u00e7\u00e3o ou \u00e0 marca\u00bb foram classificados como o <strong>segundo risco mais preocupante<\/strong> para os executivos, superado apenas pela lenta recupera\u00e7\u00e3o da economia. A seguradora explica que \u00abdevido \u00e0 natureza deste risco, as empresas tendem a subestimar o impacto causado\u00bb; no entanto, \u00abos estudos demonstram uma correla\u00e7\u00e3o direta entre um golpe na reputa\u00e7\u00e3o da empresa e o valor para os acionistas\u00bb.<\/p>\n<p>&nbsp;<\/p>\n<h3><b>Resili\u00eancia e reputa\u00e7\u00e3o \u00a0<\/b><\/h3>\n<p>&nbsp;<\/p>\n<p><span style=\"font-weight: 400;\">Identificar os riscos reputacionais \u00e9 o primeiro passo para evitar o impacto que podem ter na continuidade do neg\u00f3cio e na sustentabilidade das empresas. No artigo \u00abGetting business resilience right\u00bb, a Bain &amp; Company recomenda n\u00e3o tentar quantificar todo o universo de poss\u00edveis eventos negativos, nem faz\u00ea-lo apenas a partir da experi\u00eancia acumulada; recomenda, antes, centrar os esfor\u00e7os da organiza\u00e7\u00e3o na prepara\u00e7\u00e3o para os riscos que, numa vis\u00e3o hol\u00edstica, mais poder\u00e3o prejudicar especificamente o neg\u00f3cio.<\/span><\/p>\n<p>Neste artigo, poder\u00e1 descobrir como n\u00f3s, na LLYC, abordamos a identifica\u00e7\u00e3o e avalia\u00e7\u00e3o dos riscos de reputa\u00e7\u00e3o que mais poder\u00e3o afetar os neg\u00f3cios dos nossos clientes. 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