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TrendsConsumerEconomyRisks
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SectorOthersIT and Communications
Challenge
Rising interest rates, energy prices, and industrial supply costs are all over the headlines. Many sectors are seeing companies refocus their business models to adapt to the current context, with these difficulties often impacting consumers as well. It is no longer enough to passively pass on the negative consequences of third-party decisions without assuming any type of responsibility.
Now more than ever, companies and their executives must lead with empathy. Citizens are demanding businesses listen to, understand, and, above all, stand by them. Far from being a mere cosmetic exercise, organizations must champion this process. Catering to stakeholders’ social needs, including them in the corporate purpose, and actively managing the current situation’s challenges will all be essential to successful business management in 2023.
Our focus.
Risk prediction. Identify, evaluate, and assess emerging reputational risks using AI technologies and design-thinking techniques.
Proactive risk management. Plan and implement reputational risk management projects to better handle negative impacts, or even turn them into opportunities to create a positive impact for company stakeholders (customers, employees, authorities, and investors).
Corporate purpose. Define and leverage corporate purpose to help boost reputational recovery following crisis situations. This can help companies weather difficult situations or risk-filled environments.
